Why Can’t I Connect My Social Pages?

Make sure the page you are trying to connect has at least 1 follower and is publicly visible.

If you see this message when trying to connect a social account:

“This page is already connected to another account. Contact support@copromote.com for help.”

you have already previously created an account or have an active account on CoPromote. Logout and login again using the Sign In With… button to manage your existing account.

You can also disconnect the existing social network authorization to CoPromote in your network’s app settings to connect your page to another CoPromote account:

Under Apps, click CoPromote to remove the app and connection from your page.

Twitter: https://twitter.com/settings/applications

Tumblr: https://www.tumblr.com/settings/apps

Once the authorization is removed, you will be able to connect your page to your CoPromote account.